🔒 Privacy Policy

At Math With Manish ("we", "us", "our"), accessible at mathwithmanish.in, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. It complies with the Information Technology Act, 2000, the IT (Reasonable Security Practices) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act, 2023.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, residential address (if required for offline classes), grade (9th/10th), school name, and parent/guardian contact details.
• Payment Information: Transaction details related to course fees. We do not store full credit/debit card details on our servers; payments are processed through secure third-party gateways.
• Usage Data: Information about how you access and interact with our Website (e.g., pages visited, time spent, device information).
• Communications: Records of your inquiries, demo bookings, emails, WhatsApp messages, or phone calls with us.
• Class Recordings (Optional): With prior consent, live class sessions via Google Meet may be recorded for internal quality review and for providing missed session access to students. Recordings are not shared publicly.

2. How We Collect Information

• Directly from you: When you fill out the demo booking form, register for a course, contact us via email or phone, or submit any inquiry.
• Automatically: Through cookies and similar tracking technologies when you browse our Website.
• From third parties: Such as Google Meet (for class participation logs) or payment gateways (transaction confirmation).

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our coaching services (both online and offline).
• To process your demo booking and course enrollment.
• To communicate with you regarding class schedules, fee reminders, doubt-solving sessions, progress reports, and important updates.
• To improve our teaching methods, Website content, and user experience.
• To comply with legal obligations and resolve disputes.

4. Legal Basis for Processing (Under DPDP Act, 2023)

We process your personal data only when we have a valid legal basis, including:

• Consent: You have given clear consent for us to process your data for specific purposes (e.g., enrolling in a course).
• Contractual Necessity: Processing is necessary for the performance of the tutoring service contract with you.
• Legal Obligation: Processing is required to comply with Indian laws (e.g., tax records).
• Legitimate Interests: For purposes such as improving our services or preventing fraud, provided your rights are not overridden.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data only in the following limited circumstances:

• Service Providers: With third-party vendors who assist us in operating our Website, processing payments, or conducting classes (e.g., Google Meet, payment gateways, email services). These providers are contractually obligated to protect your data.
• Legal Requirements: If required by law, court order, or government regulation (e.g., under the IT Act, 2000).
• Protection of Rights: To enforce our Terms of Use or protect the safety and security of our students, staff, or property.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Indian law. Student records are typically retained for 3 years after course completion for academic reference and legal compliance. You may request deletion of your data earlier, subject to legal exceptions.

7. Data Security

We implement reasonable security practices and procedures, including encryption, firewalls, and access controls, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, but some features of the Website may not function properly as a result.

9. Your Rights (Data Principal Rights under DPDP Act, 2023)

As a Data Principal, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data, subject to legal exceptions.
• Right to Withdraw Consent: Withdraw previously given consent at any time.
• Right to Grievance Redressal: File a complaint with our Grievance Officer (details below).

To exercise any of these rights, please contact us at manish0130@gmail.com.

10. Children's Privacy

Our services are directed toward students in Class 9th and 10th, who are typically between 14 and 16 years of age. We do not knowingly collect personal information from children under 13 without verified parental consent. If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us immediately.

11. Grievance Officer

In compliance with the Information Technology Act, 2000, and the DPDP Act, 2023, we have designated a Grievance Officer to address your concerns regarding data handling or any other privacy issues.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

📧 Email: manish0130@gmail.com
📞 Phone: +91 83190 43422
🌐 Website: mathwithmanish.in